Customer Service System
We provide you with perfect customer service system, from the pre-sale, production process, after-sales all-round to provide you with real-time service!
Pre-sale service
Field trip, visit, preliminary preparation of research report
Propose solutions according to the customer's actual situation
Carry out technical communication with customers, negotiate and solve problems
Determine the final production implementation plan
After-sales sevice
Provide customers with one-year free warranty, free replacement of equipment quality problems of the part.
Send engineers to the customer site for equipment installation, commissioning, technical guidance, personnel training.
Regularly visit customers, propose equipment maintenance suggestions, and provide technical update support.
//NEWS