Customer Service System

We provide you with perfect customer service system, from the pre-sale, production process, after-sales all-round to provide you with real-time service!

Pre-sale service

裕名机械

Field trip, visit, preliminary preparation of research report

裕名机械

Propose solutions according to the customer's actual situation

裕名机械

Carry out technical communication with customers, negotiate and solve problems

裕名机械

Determine the final production implementation plan

Equipment production process

According to the production arrangement, timely feedback the production progress to the customer.

Invite customers to inspect and check in the production process.

Carry out technical communication with customers, negotiate and solve problems.

After-sales sevice

裕名机械

Provide customers with one-year free warranty, free replacement of equipment quality problems of the part.

裕名机械

Send engineers to the customer site for equipment installation, commissioning, technical guidance, personnel training.

裕名机械

Regularly visit customers, propose equipment maintenance suggestions, and provide technical update support.

//NEWS

Learn about our latest news