Customer Service System

We provide you with perfect customer service system, from the pre-sale, production process, after-sales all-round to provide you with real-time service!

Pre-sale service

Pre-sale service

Field trip, visit, preliminary preparation of research report

Pre-sale service

Propose solutions according to the customer's actual situation

Pre-sale service

Carry out technical communication with customers, negotiate and solve problems

Pre-sale service

Determine the final production implementation plan

Equipment production process

According to the production arrangement, timely feedback the production progress to the customer.

Invite customers to inspect and check in the production process.

Carry out technical communication with customers, negotiate and solve problems.

After-sales sevice

Pre-sale service

Provide customers with one-year free warranty, free replacement of equipment quality problems of the part.

Pre-sale service

Send engineers to the customer site for equipment installation, commissioning, technical guidance, personnel training.

Pre-sale service

Regularly visit customers, propose equipment maintenance suggestions, and provide technical update support.

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